ROLdoûr Bespoke – Complete Customer Support Guide

THEdoûr ROLdoûr Bespoke – complete guide once you have received your ROLdoûr

Your all-in-one resource for assembly and fitting, care, and troubleshooting ROLdoûr space-saving doors.

If you’ve just received your ROLdoûr and scanned the QR code, welcome — you’re in exactly the right place.

Do this first: protect your fabric

  • Standard fabric (textured front): before you use the door, spray the textured side with a fabric protector such as Scotchgard. Re-apply every season, and more often if you live in your van. It keeps splashes, shampoo and everyday marks easy to wipe off. Watch how
  • DualShield fabric: waterproof on both sides – no protector needed. Standard vs DualShield explained
  • Fit the frame about 5mm above your shower tray so the door never sits in water.
  • After a shower (Standard): leave the door closed until the fabric is dry before rolling it away.

Full step-by-step care, deep cleaning and storage advice: ROLdoûr Care, Protection & Cleaning Guide

Assembly & Fitting Guide

Step-by-step written guide for assembling and fitting your ROLdoûr: Click here

Watch the fitting process: Click here

Adjusting Width

How to cut down the width: click here

Customer Video Guides

Recessed install guides: Two different customer videos covering all fitting scenarios:

Customer inside overlap recess: See how a customer fitted their door with an inside overlap recess: Click here

Care, Maintenance & Cleaning

Written care guide for keeping your ROLdoûr screen in top condition: Click here

How to remove the cartridge for deep cleaning (clean behind it and inside the track): Click here

Frequently Asked Questions (FAQ)

Find answers to common ROLdoûr questions, covering product details, installation, and troubleshooting: Click here

In Use and Feedback

Feedback after install and use: See real-life customer feedback and learn best practices (including why using an upstand in front of the bottom track can help performance): Click here